PLAYER DATA, EXPLAINED

Privacy Notice

Cube Survival uses the minimum practical data needed to secure accounts, operate the game, fulfil optional purchases, moderate fairly, and recover from incidents. Last updated October 25, 2026.

Data we use

Account dataEmail address, account role, login-code attempts, session timestamps, IP address, and browser user agent.

Minecraft identityLinked player name and UUID, plus gameplay and moderation records produced by the server and its approved plugins.

Purchase recordsOffer, amount, currency, payment-provider identifiers, status, delivery result, and entitlement history. Complete card details stay with Airwallex.

Support conversationsTicket category, subject, messages, optional related order, status, and timestamps. A ticket is visible to its account holder and the Owner, and is retained to handle the request and follow-up disputes or security investigations. Avoid including passwords, login codes, or card details.

Operational recordsSecurity events, owner actions, server logs, backups, and technical diagnostics needed to operate and protect the service.

Why we use it

Authenticate the correct player without storing a password.
Connect website purchases and benefits to the intended Minecraft identity.
Prevent abuse, investigate griefing or fraud, and apply the community rules consistently.
Monitor reliability, create recovery points, and diagnose service incidents.
Meet payment, accounting, security, and legal obligations that apply to the operator.

Sharing and processors

Data is shared only where needed to operate the service—for example Mailgun for transactional email, Airwallex for payment processing, and infrastructure or backup providers for hosting and recovery. We do not sell player personal data. Public chat, builds, and player names may naturally be visible to other players inside the game.

Retention and security

Retention depends on purpose: short-lived login codes expire quickly; sessions have defined expiry; payment, audit, moderation, and backup records may be kept longer for security, dispute, recovery, or legal needs. Access is restricted by role, sensitive credentials are not returned to browsers, and payment delivery is separated from payment verification. No internet service can promise absolute security.

Your choices and requests

You may ask about, correct, or request deletion of eligible account data, or raise a privacy concern. Sign in and open a privacy ticket in your player dashboard. You can also use the support email there when one is configured. Review active sessions and sign out other devices under Account security. Some records may need to be retained when required for security, disputes, accounting, or law. Parents or guardians may use the same support channels for a child's account concern.

Cookies

The account system uses a secure, HttpOnly session cookie that is necessary to keep you signed in. Cube Survival should obtain any consent required before adding non-essential advertising or analytics cookies; none are required for the core account flow described here.